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FAQ


Safety and Usage

Safety is first and foremost! All our items are carefully and cautiously, as well as tested for strength before they are sent out.  However because our items contain small objects and string there must be safety precautions taken, they are as follows:

*Constant supervision is required for all babies and children. 

*Kids necklaces are for children ages 3+.  They are best used for mild chewing, sucking, and fidgeting.  Please use your parental discretion when purchasing, they are not recommended for constant or agressive chewing.

*If damage or natural wear and tear occurs over time, discontinue use and dispose of immediately.

Shipping

All orders are shipped within 5-7 business days using USPS.  We want you to receive what you paid for so please, please double check the shipping address to ensure timely and accurate delivery.  We cannot replace items that are sent to an incorrect mailing address.  Contact USPS with any concerns first and if there is not a solution then please email us for assistance.

Cancellations

Please contact me within 4 hours of purchasing to cancel your order.  Many times orders are made the same day or within hours of purchasing, so please cancel within this time frame.

Returns

Due to sanitary reasons and nature of our products, we do not accept returns.  However, we want you to be 100% satisfied with your purchase, so please contact us via email to discuss what we can do if you find you are unhappy with your purchase.

Care Instructions

To care for silicone items:  Wash with mild soap and warm water, lay flat to dry.  They may be wiped down with a wipe of your choice as well for quick cleaning.  Please note that some stretching may occur with frequent washing.

To care for wood and silicone combo items:  Never submerge items with wooden beads, rings, or teethers in water for any period of time.  Doing so can warp the wood and compromise the integrity of the product.  Simply wipe down with a warm, damp cloth and lay flat to dry (mild soap can be used with the damp cloth).

Materials

100% food grade silicone, 100% non-toxic, BPA Free, Mercury Free, Lead Free, Phlthalates Free, Cadmium Free, FDA approved, odorless, tasteless, easy to clean, tested for strength and quality.